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SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

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Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Article Number: 000008755

There may be cases where you mistakenly invited a supplier to use the Taulia Platform; Or perhaps you no longer do business with an enrolled supplier and wish to revoke access to their Taulia account. While these situations do occur, Taulia does not deactivate or delete users once they are enrolled. Suppliers are entitled to ownership of the historical data in their account under the Taulia “Terms and Conditions”. 

If there is an urgent need to deactivate or block a supplier’s Taulia account access, please contact Taulia Technical Services to evaluate the possibilities.


Additional FAQs

How can I deactivate Early Payment offers for my SAP supplier?
Taulia offers self service options for deactivating supplier Early Payments. Follow the instructions here to remove an SAP supplier from your Early Payment program.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I enroll/register to use the Taulia platform?: 000006479

Information on how to enroll to start using Taulia.

Q. How do I search for a PO/purchase order?: 000003615

Searching for purchase order information in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I create a Credit Memo/Note to offset an over payment?: 000003334

Create a credit note for an invoice you have submitted.

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