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Severity Level - 4 - Normal

A non-urgent issue regarding help using the portal, user education, or general questions.

Severity Level - 3 - High

An issue that is affecting your use of the portal, but has not stopped you from completing daily business transactions.

Severity Level - 2 - Urgent

A serious issue that is severely impacting your use of the portal.

If your request does not meet the Severity Level criteria as defined above, we reserve the right to reclassify it as appropriate.

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    North and South America
    US Support Number: +1 415 942 8173
    US Toll-Free Support Number: +1 866 913 8409
    Brazil: +55 19 3957 3424
    Mexico: +52 55 8526 8353

    France: +33 9 87 67 15 07
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    Arandi Salas, L2 Support Engineer

    Important Message

    Support WebForm Unavailable 11/24/2022

    Dear customers, Please, note that we are experiencing a temporary issue with the Taulia Support WebForm.
    We are working on resolving this.
    In the meantime, in order to create a case, you will need to first fill all the required information, then check the "I am human" verification and at the end accept the Terms and Conditions of the form.
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