Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Contact support if you are not able to find the help information you need.
Cashflow™ is a feature that enables you to automatically receive early payments after an invoice is approved by your customer.
If your customer has this feature enabled, you can view and download the PO image directly from Taulia.
Country specific tax information requirements when creating an invoice.
What to do if an invoice is rejected via eFile.
Remember to use the daily invoice submission report you receive by email to see why your invoice(s) are not processing.
Please note that only account admins have the ability to manage users and change user roles.
Resize your attachment if it exceeds the file size limitation.
Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.
Attachment file size limit
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
There is no action required on your part when receiving this email notification.
When you select "Submit" after creating an invoice but nothing happens, this typically means you are missing required field(s) that needs to be filled out.
You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.
You have the ability to download purchase order reports directly from the portal.
You can only add additional line items to your invoice when creating a Non-PO Invoice.
Explains how to use the invoice submission report when sending invoices through eFile
Search for invoices that has been created against a Purchase Order.
You are able use all of the Taulia Supplier Portal features using just your web browser without installing any software.
This invoice error means the invoice you submitted for processing is over the value of the PO.
Information on how to electronically submit invoices from Portugal to properly comply with Portuguese tax laws for electronic invoice submissions.
An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Invoice Upload allows you to easily submit multiple invoices at once through the Taulia platform by uploading a csv or xls file of the invoice and line item data.
Taking a desktop screenshot.
What to do if an invoice is rejected via eFile.
An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia.
You can update the email address that you use to access Taulia.
