Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Depending on the company code, Colgate-Palmolive tax IDs may have a different address related to them.
Reasons why your invoice did not pass invoice validations.
You can find your customer contact information by following this article.
Information on how to create multiple invoices for the same purchase order
Use the "Send Message" option to quickly contact your customer through the portal!
Contact support if you are not able to find the help information you need.
Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.
Resize your attachment if it exceeds the file size limitation.
There is no action required on your part when receiving this email notification.
Search for invoices that has been created against a Purchase Order.
There are a few reasons why your invoice number might be slightly different than the number you submitted.
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
Invoices that are "In Process" will typically have a "TBD status.
Information about deleting an invoice in the portal
Information on how Taulia supports e-invoicing globally.
Some customers allow their suppliers to create a duplicate copy of an non-po invoice that has already been created.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Branch permissions allow account admins to give access to specific data in the portal.
Create an invoice against a PO through the portal.
Use the email notification settings feature to manage your email notifications.
Your vendor information is accessible under My Details in the portal.
If your customer has previously offered Early Payments on your invoices, you can choose to have your newly created invoice automatically paid as soon as it is approved.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.