Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Depending on the company code, Colgate-Palmolive tax IDs may have a different address related to them.
Reasons why your invoice did not pass invoice validations.
Create an invoice against a PO through the portal.
Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.
Resize your attachment if it exceeds the file size limitation.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.
When you select "Submit" after creating an invoice but nothing happens, this typically means you are missing required field(s) that needs to be filled out.
Information on how to create multiple invoices for the same purchase order
This invoice error means the invoice you submitted for processing is over the value of the PO.
The Taulia Supplier Portal refers to the packing slip as a Delivery Note. The Delivery Note field is located above the Comment box at the bottom of the invoice creation screen.
Some customers require their suppliers to enter the current exchange rate when submitting an invoice.
Tips and best practices on how to submit invoices electronically through the portal.
Attaching an invoice will not populate the invoice fields. You must create the invoice in the portal.
Attaching supporting documentation to your invoice.
Tax is typically required for all invoices but this requirement depends on your customer.
The ability to create an invoice depends on the portal features your customer has enabled or your user role.
Information on when you should create an invoice against a PO.
You cannot submit an invoice with zero value or quantity within the line item. You will need to delete this line item before submitting the invoice.
You can not reference more than one PO on a single invoice.
Depending the invoicing country's electronic invoicing policies, some suppliers may be asked to attach and upload a legal PDF invoice before the invoicing process can begin.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Manage your bank information through the portal!
Define what each PO status mean in the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Create a credit note for an invoice you have submitted.
Create an invoice against a PO through the portal.
