Loader

Taulia experience center

SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Featured Articles


Select a Category

Q. What tax rates are required for my country when creating an invoice? (M-Z): 000008586

Country specific tax information requirements when creating an invoice.

Q. What tax rates are required for my country when creating an invoice? (A-L): 000008585

Country specific tax information requirements when creating an invoice.

Q. What tax rates are required for my country when creating an invoice?: 000010536

Country specific tax information requirements when creating an invoice.

Q. What is eFile?: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

Q. What is the eFile invoice submission report?: 000003348

Explains how to use the invoice submission report when sending invoices through eFile

Q. Why is my invoice showing rejected? (eFile): 000003375

What to do if an invoice is rejected via eFile.

Q. I am missing my 997's for EDI transmitted invoices. (eFile): 000003496

For EDI suppliers, a 997 is provided to acknowledge that Taulia received your invoice. Receiving a 997 does not mean your invoice was successfully processed.

Q. Why can't I find my invoice in the portal? (eFile): 000003522

Remember to use the daily invoice submission report you receive by email to see why your invoice(s) are not processing.

Q. How do I submit my invoices through eFile?: 000003361

Steps on how to submit your invoice after you are configured for eFile

Q. How do I know if my invoice was successfully received? (eFile): 000003518

An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia.

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. My purchase order is missing. Who should I contact?: 000003198

If you are not able to find a PO in the portal, please contact your customer.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

Important Message
Got It