Technical Support Services
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New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Check the amount left to invoice on a PO.
If your customer has this feature enabled, you can view and download the PO image directly from Taulia.
Contact your buyer if your purchase order has wrong information.
Disputing a PO if it has incorrect data.
Q. How do I print a Purchase Order?
Information on when you should create an invoice against a PO.
Define what each PO status mean in the portal.
Contact support if you are not able to find the help information you need.
There is no action required on your part when receiving this email notification.
You can find your customer contact information by following this article.
Use the "Send Message" option to quickly contact your customer through the portal!
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Cashflow™ is a feature that enables you to automatically receive early payments after an invoice is approved by your customer.
Some European suppliers require to have the compliance saved prior to invoice submission.
The error "There was a problem recording your acceptance of our Terms and Conditions" may come up when accepting the T&C for the first time.
There are 3 common reason why you cannot log into the platform.
You can request for a new token only if you have already been invited. If you have never received an invitation, please contact your customer.
You can manage your account users in the portal and provide different levels of access.
Vanessa, Technical Services Manager
