Technical Support Services
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New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Check the amount left to invoice on a PO.
If your customer has this feature enabled, you can view and download the PO image directly from Taulia.
Contact your buyer if your purchase order has wrong information.
Disputing a PO if it has incorrect data.
Information on how to print a copy of the purchase order from the portal.
Information on when you should create an invoice against a PO.
Define what each PO status mean in the portal.
Contact support if you are not able to find the help information you need.
There is no action required on your part when receiving this email notification.
You can find your customer contact information by following this article.
Use the "Send Message" option to quickly contact your customer through the portal!
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
Some European suppliers require to have the compliance saved prior to invoice submission.
Create an invoice against a PO through the portal.
Vanessa, Technical Services Manager
