Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Taulia makes electronic invoicing easy. This section covers articles related to creating PO based invoices.
Taulia makes electronic invoicing easy. This section covers articles related to creating Non-PO based invoices.
Understand how to submit invoices though Taulia based on country-specific requirements. This section covers articles related to how Taulia supports e-invoicing at a per country basis.
Submit multiple invoices at once through the Taulia platform by csv or xls. This section covers articles related to the Invoice Upload feature.
Easily find invoices available in Taulia. This section covers articles related to searching invoices in Taulia.
Easily view and export reports related to invoices. This section covers articles related to invoice reporting.
Use Taulia to check the status of your invoices. This section covers topics articles to the status of your invoices.
Know the exact details included in your invoice. This section covers articles related to reviewing invoice details.
Taulia makes it easy to submit credit notes. This section covers articles related to creating and managing credit notes.
We work in a global economy that may require country specific compliance data needed for electronic invoicing. This section covers articles related to Compliance Data Settings.
Resize your attachment if it exceeds the file size limitation.
In this article you will find main possible issues about two-factor authentication.
Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
You can manage your account users in the portal and provide different levels of access.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
Manage your bank information through the portal!
Vanessa, Technical Services Manager