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Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Depending the invoicing country's electronic invoicing policies, some suppliers may be asked to attach and upload a legal PDF invoice before the invoicing process can begin.

Q. How do I configure our invoice compliance details for Portugal?: 000008592

Information on how to electronically submit invoices from Portugal to properly comply with Portuguese tax laws for electronic invoice submissions.

Q. How do I create a non-PO invoice for Mexico? (eMex): 000008009

Information on how to upload CFDI compliant invoices for Mexico.

Q. How do I create a PO invoice for Mexico? (eMex): 000008006

Information on how to upload CFDI compliant invoices for Mexico.

Q. Why is my invoice showing an Incomplete status? (invoice submitted from Mexico): 000008588

Information containing possible reasons why an invoice submitted from Mexico is not accepted.

Q. How does Taulia support e-invoicing in different countries?

Information on how Taulia supports e-invoicing globally.

TAULIA SUCCESS GUIDE

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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I update my tax identifiers in the portal?: 000003611

Managing your company tax ID numbers through the platform.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

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