Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Information about data security through the Taulia portal
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
What to do if you have not received your payment.
Invoices with a pending review status requires additional action.
Information on how Taulia supports e-invoicing globally.
Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.
Who to contact if your invoice remittance details is missing.
Use the "Send Message" option to quickly contact your customer through the portal!
Available portal features depends on what your customer enable for their suppliers to use in the Taulia portal.
Create a credit note for an invoice you have submitted.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Information on how to create multiple invoices for the same purchase order
Cashflow™ is a feature that enables you to automatically receive early payments after an invoice is approved by your customer.
Country specific tax information requirements when creating an invoice.
Branch permissions allow account admins to give access to specific data in the portal.
Information on how to electronically submit invoices from Portugal to properly comply with Portuguese tax laws for electronic invoice submissions.
Information on how to manage user access to your Taulia accounts.
Create an invoice against a PO through the portal.
eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.
Attaching an invoice will not populate the invoice fields. You must create the invoice in the portal.
Information about deleting an invoice in the portal
Please note that only account admins have the ability to manage users and change user roles.
There are no cost costs associated to using Taulia.
Search for invoices that has been created against a Purchase Order.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
This invoice error means the invoice you submitted for processing is over the value of the PO.
There are 4 common reason why you cannot log into the platform.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
