Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Country specific tax information requirements when creating an invoice.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
This invoice error means the invoice you submitted for processing is over the value of the PO.
Instruction on how to generate HAR file for further troubleshooting.
Branch permissions allow account admins to give access to specific data in the portal.
Attaching an invoice will not populate the invoice fields. You must create the invoice in the portal.
Tax is typically required for all invoices but this requirement depends on your customer.
Information on when you should create an invoice against a PO.
Steps on how to submit your invoice after you are configured for eFile
You can update the email address that you use to access Taulia.
The amount of time it takes for your customer's payment to reach you depends on the payment method.
Create a credit note for an invoice you have submitted.
Contact support if you are not able to find the help information you need.
The Taulia Supplier Portal refers to the packing slip as a Delivery Note. The Delivery Note field is located above the Comment box at the bottom of the invoice creation screen.
Information on how to check the status of invoices submitted using the Invoice Upload feature.
Available portal features depends on what your customer enable for their suppliers to use in the Taulia portal.
Information on how to add other customer accounts to your current Taulia account.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Taulia offers multiple options to get paid early on your invoice!
There are no cost costs associated to using Taulia.
Information about deleting an invoice in the portal
Information on how to print a copy of the purchase order from the portal.
An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Manage your bank information through the portal!
You can manage your account users in the portal and provide different levels of access.
You can update the email address that you use to access Taulia.
Use the email notification settings feature to manage your email notifications.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.