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SUPPLIER SUPPORT SERVICES

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Q. Why is the invoice due date missing/showing TBD?: 000003655

Article Number: 000003655

Some invoices may show TBD (to be determined) as the due date because the invoice is still In Process.

Depending on your customer, the payment due date of the invoice is typically updated after the invoice is approved for payment.

Note:

  • If your invoice is not approved for payment in a reasonable amount of time, please contact your customer.
  • If the invoice is approved but you do not see a due date, please contact your customer.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I update my company name?: 000003500

Q. How do I update my company name?

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

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