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Q. Why am I getting an error about freight charges?: 000003326

Article Number: 000003326

If you get a freight amount error in the Taulia Supplier Portal that the amount you entered exceeds the freight percentage, you will need to:

  • Contact your buyer for further assistance.
  • If enabled, use the Send Message feature to contact your customer about freight.


This occurs due to a preset limit set in your customer's system for freight charges and can only be updated internally by your buyer/liaison, or your customer's AP team.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. What are the different PO statuses?: 000003622

Define what each PO status mean in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I update my tax identifiers in the portal?: 000003611

Managing your company tax ID numbers through the platform.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

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