Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.
Find your buyer contact information through the portal by doing the following:
1 - Log into the Home page of the portal.
2 - Select your customer.
3 - Click on My POs in the Quick Access Link section.
4 - Search for your PO by using the search tool.
5 - Select the PO number in question to view the PO details.
If available, you can check who your Buyer Contact is in the PO details screen.
If enabled by your customer, you can also use the Send Message feature to contact your buyer.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Use the "Send Message" option to quickly contact your customer through the portal!
Contact support if you are not able to find the help information you need.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Information why your invoice is showing 'In Process'.
