Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia pulls the data you see in the platform from your customer's accounting system. Taulia does not generate or alter purchase orders and payment records. If you have the ability to create invoices through Taulia, we transmit the invoice to your customer's accounting system but we are not part of the approval process.
When to contact your customer:
If enabled by your customer, use the messaging feature to easily ask questions about your purchase order, invoice, or payment through the portal.
When to contact Taulia Support:
You can typically find your customer's FAQs and contact information by doing the following:
1 - Log into your portal account.
2 - Select a customer.
3 - Select Custom FAQs.
You may also be able to find your customer's contact information by doing the following:
1 - Log into your portal account.
2 - Select the User Action Menu.
3 - From the Support Category list, select Contacting My Customer and look for your customer's name in the results list.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
In this article you will find main possible issues about two-factor authentication.
Manage your bank information through the portal!
Create an invoice against a PO through the portal.
Some European suppliers require to have the compliance saved prior to invoice submission.
