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Support Topic

Q. How do I cancel an early payment request?: 000006578

Article Number: 000006578

Once an early payment request is made for an invoice, the process cannot be reversed by Taulia or your customer. If you would like to speak to someone about the process, who you contact depends on your customer's early payment program:

  • If the early payment offer was for the next business date only, contact Taulia Support.
  • If the early payment offer presented a calendar where you can select a payment date, contact your customer.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I download a PO report?: 000003597

You have the ability to download purchase order reports directly from the portal.

Q. How do I enter the correct tax value for my invoice?: 000003499

Tax is typically required for all invoices but this requirement depends on your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I download an invoice report?: 000003586

Save a copy of your invoice to a local folder.

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