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Vodafone - Invoice quantity exceeds open ordered quantity: 000006586

Article Number: 000006586

This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.

Check the open value of your PO by doing the following:

 

1 - Go to My POs and search for the PO using the "PO Number" search. Select "Find Purchase Order".
 

2 - From the results list, look under the following columns:
 

PO Value = Gross value of a PO

Invoiced Value = Amounts invoiced so far

Open Value = Amount left to invoice
 


If the value that you see on the PO is incorrect, please contact Vodafone.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

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