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SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

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Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

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What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Support Topic

Q. Why is my activation code (token) showing invalid?: 000003511

Article Number: 000003511

Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
 

Resend your invitation by doing the following:

1 - Go to activate.na1prd.taulia.com
 (NA1 platform) or activate.eu1prd.taulia.com (EU platform)

2 - Select the option to resend your activation code:

User-added image 

3 - Enter your email address and select Resend Invite:


User-added image

4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

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