Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
Note - This feature may not be available in your portal.
You can dispute a purchase order directly from the portal if the purchase order you need to confirm has incorrect details. The purchase order dispute feature is only available for purchase orders that require confirmation/acknowledgment.
Please do the following to dispute a PO:
1 - From the homepage, select your customer.
2 - Select Create Invoice.
3 - Search for the PO # you need to confirm. Select Confirm PO for the PO under the Actions column:
After selecting Confirm PO, a pop-up window will show you details about the PO with an option to confirm or dispute the PO:
4 - You will be asked to enter a reason why you are disputing the purchase order. This message will be sent to your customer.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
Your vendor information is accessible under My Details in the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Manage your bank information through the portal!
You can manage your account users in the portal and provide different levels of access.
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
