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Vodafone - Why does my invoice have a “Cleared” status?: 000009772

Article Number: 000009772

This is an offset value of your original open invoice. This typically means the invoice is not fully paid. Now you will be able to see more details on the invoices that are a result of a clearing through the Vodafone Credit Note Netting Solution. An invoice will be generated automatically with the same invoice number. Hover your mouse over the invoice status to see the information for all invoices and credit notes. If you open the invoice you will find all the details for the credit notes used for this offset value. Please see below for your reference:

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I search for my payments?: 000003320

Search for your invoice remittance details.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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