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V. Waarom is mijn factuur geweigerd/ongeldig gemaakt? (NL): 000003630

Article Number: 000003630

Let op - Deze functie is mogelijk niet beschikbaar in uw portaal.
 

Uw klant kan een reden geven waarom een factuur geweigerd wordt, onvolledig is, ongeldig gemaakt is en/of een reden voor andere mogelijke statussen. Het kan ook aantonen in welke fase van goedkeuring uw factuur is. Om de status/reden van een factuur te zien:

1 - Beweeg uw muis over de status om dit bericht te zien:
 


 

2 - Bekijk het bericht dat verschijnt voor de volgende stappen. 

3 - Als u geen reden ziet, contacteer het AP-team van uw klant. Als uw klant de berichtenfunctie ingeschakeld heeft, selecteer dan het betreffende factuurnummer en vervolgens "Bericht Versturen". Hiermee kunt uw vraag over de factuur rechtstreeks bij uw klant indienen.

 

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. I am getting an exceeds open value invoice error : 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. I cannot log into the platform.: 000003429

There are 4 common reason why you cannot log into the platform.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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