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V. Waarom is mijn factuur geweigerd/ongeldig gemaakt? (NL): 000003630

Article Number: 000003630

Let op - Deze functie is mogelijk niet beschikbaar in uw portaal.

Uw klant kan een reden geven waarom een factuur geweigerd wordt, onvolledig is, ongeldig gemaakt is en/of een reden voor andere mogelijke statussen. Het kan ook aantonen in welke fase van goedkeuring uw factuur is. Om de status/reden van een factuur te zien:

1 - Beweeg uw muis over de status om dit bericht te zien:


2 - Bekijk het bericht dat verschijnt voor de volgende stappen. 

3 - Als u geen reden ziet, contacteer het AP-team van uw klant. Als uw klant de berichtenfunctie ingeschakeld heeft, selecteer dan het betreffende factuurnummer en vervolgens "Bericht Versturen". Hiermee kunt uw vraag over de factuur rechtstreeks bij uw klant indienen.




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Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

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