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V. Waarom is mijn factuur geweigerd/ongeldig gemaakt? (NL): 000003630

Article Number: 000003630

Let op - Deze functie is mogelijk niet beschikbaar in uw portaal.
 

Uw klant kan een reden geven waarom een factuur geweigerd wordt, onvolledig is, ongeldig gemaakt is en/of een reden voor andere mogelijke statussen. Het kan ook aantonen in welke fase van goedkeuring uw factuur is. Om de status/reden van een factuur te zien:

1 - Beweeg uw muis over de status om dit bericht te zien:
 


 

2 - Bekijk het bericht dat verschijnt voor de volgende stappen. 

3 - Als u geen reden ziet, contacteer het AP-team van uw klant. Als uw klant de berichtenfunctie ingeschakeld heeft, selecteer dan het betreffende factuurnummer en vervolgens "Bericht Versturen". Hiermee kunt uw vraag over de factuur rechtstreeks bij uw klant indienen.

 

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

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