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SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
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For SAP S/4 HANA customers with Taulia’s Supplier Information Management features active, SAP users will leverage Fiori Apps to monitor and process supplier-submitted changes. This page can be used as a guide for Taulia customers migrating from SAP ECC to SAP S/4 HANA and using Taulia’s SIM product features.
The SIM Fiori Apps can be accessed under the Fiori menu option Taulia - SIM. Here you will find tiles for each SIM change type for the following scenarios:
NOTE: The Taulia SIM tiles available in Fiori may vary depending on the Taulia SIM features activated at your company and the security access assigned to your user.
Process Pending Changes
Within each Pending Changes tile, there is the option to Accept, Reject or mark as Changed Manually from the toolbar. These options will result in the following actions:
Pending SIM Address Changes
To view and process pending address changes, click the Pending SIM Address Changes tile.
Click each row to process the pending address change. The current address data and pending changes are displayed. Click the Attachments tab to view any attachments provided by the supplier. Once reviewed, select one of the options Accept, Reject or mark as Changed Manually from the toolbar to execute the desired actions and remove the change from the list of pending changes.
Pending SIM Bank Changes
To view and process pending bank changes, click the Pending SIM Bank Changes tile.
Click each row to process the pending bank change. The current bank data and pending changes are displayed. Click the Attachments tab to view any attachments provided by the supplier. Once reviewed, select one of the options Accept, Reject or mark as Changed Manually from the toolbar to execute the desired actions and remove the change from the list of pending changes.
Pending SIM Tax Id Changes
To view and process pending Tax Identifier changes, click the Pending SIM Tax Id Changes tile.
Click each row to process the pending tax ID change. The current tax ID data and pending changes are displayed. Click the Attachments tab to view any attachments provided by the supplier. Once reviewed, select one of the options Accept, Reject or mark as Changed Manually from the toolbar to execute the desired actions and remove the change from the list of pending changes.
Pending SIM Contact Changes
To view and process pending contact changes, click the Pending SIM Contact Changes tile.
Click each row to process the pending contact change. The current contact data and pending changes are displayed. Once reviewed, select one of the options Accept, Reject or mark as Changed Manually from the toolbar to execute the desired actions and remove the change from the list of pending changes.
Pending Business Document Changes
To view and process pending business changes, click the Pending Business Document Changes tile.
Click each row to process the pending business document change. Here the doc type, validity period, description, and notes about the document will be displayed. Click the Attachments tab to view the document provided by the supplier. Once reviewed, select one of the options Accept, Reject or mark as Changed Manually from the toolbar to execute the desired actions and remove the change from the list of pending changes.
View Historical Changes
SIM Address Changes
To view historical address changes, click the SIM Address Changes tile. Filter records using the Adapt Filters option in the toolbar and modify the displayed columns and sort using the Settings option.
Click any row to see the current supplier details compared to what was requested in that address change.
SIM Bank Changes
To view historical bank changes, click the SIM Bank Changes tile. Filter records using the Adapt Filters option in the toolbar and modify the displayed columns and sort using the Settings option.
Click any row to see the current supplier bank data compared to what was requested in that bank change.
SIM Tax Id Changes
To view historical tax identifier changes, click the SIM Tax Id Changes tile. Filter records using the Adapt Filters option in the toolbar and modify the displayed columns and sort using the Settings option.
Click any row to see the current supplier tax identifiers compared to what was requested in that tax ID change.
SIM Contacts
To view historical contact changes, click the SIM Contacts tile. Filter records using the Adapt Filters option in the toolbar and modify the displayed columns and sort using the Settings option.
Click any row to see the contact data that was requested in that change.
SIM Business Documents
To view historically submitted business documents, click the SIM Business Documents tile. Filter records using the Adapt Filters option in the toolbar and modify the displayed columns and sort using the Settings option.
Click any row to see the document(s) and related information provided by the supplier in that change.
Taulia Supplier Information Management for Fiori allows for easy monitoring and facilitation of supplier data change requests in an S/4 HANA environment. If you are planning a migration from SAP ECC to SAP S/4 HANA, please reach out to your Taulia contact or contact our support team to start the Taulia upgrade for your S/4 HANA migration.
Additional FAQs
My company is not using Taulia Supplier Information Management. How can we implement it?
Contact our support team to get the ball rolling and we will provide further details of the process.
I am currently using Taulia SIM features on SAP ECC and planning a migration to SAP S/4 HANA. Can I still use the Taulia Vendor Master Cockpit?
In order to modernize the Taulia user experience and align with SAP best practices, Taulia no longer supports the Vendor Master Cockpit in SAP S/4 HANA versions. Customers migrating to SAP S/4 HANA must implement Taulia Supplier Information Management for Fiori in order to facilitate Taulia SIM features. The steps to activate the Fiori Apps are not included in this guide and require a separate implementation effort. Please reach out to your Taulia contact to start your S/4 HANA migration.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Use the "Send Message" option to quickly contact your customer through the portal!
Contact support if you are not able to find the help information you need.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Information why your invoice is showing 'In Process'.