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SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
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This guide is designed to help Taulia employees and external clients leverage the Assets by Day tool to its fullest potential. This tool provides critical insights into the performance of dynamic discounting and supply chain finance programs, helping with regulatory compliance, optimizing cash flows, and deriving valuable business insights.
Audience-Specific Context and Use Cases
Target Audience:
Finance Managers: Utilize the tool to optimize cash flows, monitor performance metrics, and ensure regulatory compliance.
Data Analysts: Extract and analyze data to generate insights that support business strategy and financial health.
Compliance Officers: Use the tool to adhere to FASB and ISB reporting standards and other regulatory requirements.
Taulia Employees: Support customers in getting the most out of their programs, ensuring the tool is leveraged effectively.
Use Cases
Compliance Reporting: Generate detailed reports to meet regulatory and audit requirements.
Optimizing Financial Strategy: Gain insights into asset volume and early payment tenor to make informed financial decisions.
Performance Monitoring: Track key metrics to evaluate the success of payables finance programs.
Revenue Optimization: Use data to identify opportunities to drive new revenue through improved financial strategies.
Key Features and Functionalities
Navigation and Interface
Main Dashboard Interface
The Looker interface hosts the Assets by Day tool. Here’s a brief guide to navigating it:
1 - Left-Hand Menu: Use this to navigate different dashboards. If it obstructs your view, click the hamburger icon to hide it.
2 - Dashboard Titles and Notes: Pay attention to titles and notes, as they may include important reminders such as data sensitivity.
3 - Filtering Options: Use the filters to refine the data shown on the dashboard.
Key Features
Filters: Located on the top or sides, allowing selection by date ranges, business units, or specific programs.
Download Buttons: These are found on each data table and within the dashboard for easy data export.
Dashboard Sections: This includes various sections, such as invoice/asset-level reports, aggregated finance program-level reports, and more.
Data and Report Types
Invoice/Asset Level Report
Detail-Oriented: Provides granular data on individual transactions.
Usage: Ideal for audit-level reporting where specific document details are needed.
Aggregated Finance Program Level Report
Summary Data: Offers a high-level view, summarizing data at the program level.
Usage: Useful for general performance overviews and aggregated reporting needs.
Filtering and Downloading Data
Filtering Data
1 - Access the filter options typically found at the top of the dashboard.
2 - Select the desired date range, program, or business unit.
3 - Apply the filter to update the dashboard view.
Downloading Data
1 - Locate the download button on the desired data table.
2 - Click the button and select your preferred format (Excel is recommended for detailed data to avoid rounding issues).
3 - The file will be saved to your 'downloads' folder.
Understanding Assets and Key Metrics
Asset Definition and Lifecycle
Asset Creation
An asset is created when a funder pays an invoice at a discounted rate early. The asset’s key attributes include:
Invoice: The underlying invoice that generates the asset.
Asset Amount: The amount to be paid at maturity to settle the asset.
Start Date: When the asset is created.
Maturity Date: When the asset is due for payment.
Tenor: The number of days between the start and maturity dates.
Daily Report Visibility
Assets appear in daily reports from their start date until their maturity date, providing continuous visibility into outstanding financial commitments.
Metrics Interpretation
Key metrics to understand:
Asset Volume: Track the total amount held in assets over time.
Tenor: Measure the average days assets are held.
Daily Maturity Schedules: See when assets are due to mature, aiding in cash flow planning.
Regulatory and Compliance Guidance
Compliance Requirements
The Assets by Day tool helps comply with FASB and ISB standards and other regulatory requirements:
Use Case Examples: Regularly generate reports required for compliance submissions.
Best Practices:
- Always use the most up-to-date data.
- Please make sure to maintain records of reports for future audits.
Data Sensitivity and Sharing
Internal vs. External Data: Pay attention to data marked as internal (often highlighted in red), and do not share it externally.
Indicators and Disclaimers: Notes and color coding within the dashboard will help identify data sensitivity.
Uncertain About Data: Consult your compliance team or contact Taulia support if unsure.
Troubleshooting and Support
Common Issues
Data Loading Issues
Symptoms: Data tables or dashboards are not loading.
Solutions: Refresh the page, check the internet connection, and ensure proper filters are set.
Performance Lags
Symptoms: Delays in data rendering.
Solutions: Reduce date ranges or filters applied and ensure other applications are closed.
Support Contact Information
For additional help:
Internal Support: Contact Leighton Schnell or Greg via internal communication channels.
Customer Support: Log tickets through the Taulia application support system, providing details of your issue and steps to reproduce it.
This user guide is a comprehensive resource to help you navigate, utilize, and troubleshoot the Assets by Day tool effectively. Whether for compliance, data analysis, or financial optimization, this tool provides invaluable insights to help you drive success in your financial programs. If you need any more help, please don't hesitate to reach out to the support contacts provided.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.
You can manage your account users in the portal and provide different levels of access.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.
Information why your invoice is showing 'In Process'.