Taulia Support - Spectrum Brands - What are the different invoice statuses?: 000006575

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Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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Spectrum Brands - What are the different invoice statuses?: 000006575

Article Number: 000006575

You can check the status of your invoice by doing the following:

1 - From the portal home page, go to My Invoices.

2 - Search for your invoice number.

3 - In the search results area, look under Status. This column will show the current status of your invoice:

Invoice statuses:

Early Payment Available - The invoice is approved for payment and it is eligible to be paid early.
In Process - The invoice is pending review in your customer's accounting system. Hover your mouse over the reason to see why your invoice is still In Process. If there is no reason, please contact your customer.
Approved - The invoice is ready for payment and is waiting to be paid based on the due date. In the meantime, an earlier payment may be requested.
Paid - The invoice has been paid, the payment reference is linked to the invoice.
Voided - The invoice has been reversed or reprocessed. Contact your customer if you have questions.
Cleared - The invoice has been offset by a credit memo.

Some clients may share additional details with you while an invoice is In Process. Hover your mouse over the status to get additional information.

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RECENTLY UPDATED ARTICLES

What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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Spectrum Brands - What are the different invoice statuses?: 000006575

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