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Southern Company - What are the different invoice statuses?: 000006541

Article Number: 000006541

You can check the status of your invoice by doing the following:
 

1 - From the portal home page, go to My Invoices.

2 - Search for your invoice number.

3 - In the search results area, look under Status. This column will show the current status of your invoice:
 


 

Invoice statuses:

  • Early Payment Available - The invoice is approved for payment and it is eligible to be paid early.
  • Submitting - An invoice is in the submission process to your customer's accounting system.
  • In Process - The invoice is pending review in your customer's accounting system. Hover your mouse over the reason to see why your invoice is still In Process. If there is no reason, please contact your customer.
  • Approved - The invoice is ready for payment and is waiting to be paid based on the due date. In the meantime, an earlier payment may be requested.
  • Paid - The invoice has been paid, the payment reference is linked to the invoice.
  • Rejected - The customer rejected the invoice permanently and you need to resubmit the invoice. Contact your customer if you have questions.
  • Draft - The invoice has been created but IS NOT submitted.
  • Voided -  The invoice has been reversed or reprocessed. Contact your customer if you have questions.
  • Cleared - The invoice has been offset by a credit memo.

 
Some clients may share additional details with you while an invoice is In Process. Hover your mouse over the status to get additional information.

 

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

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