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Southern Company - What are the different invoice statuses?: 000006541

Article Number: 000006541

You can check the status of your invoice by doing the following:
 

1 - From the portal home page, go to My Invoices.

2 - Search for your invoice number.

3 - In the search results area, look under Status. This column will show the current status of your invoice:
 


 

Invoice statuses:

  • Early Payment Available - The invoice is approved for payment and it is eligible to be paid early.
  • Submitting - An invoice is in the submission process to your customer's accounting system.
  • In Process - The invoice is pending review in your customer's accounting system. Hover your mouse over the reason to see why your invoice is still In Process. If there is no reason, please contact your customer.
  • Approved - The invoice is ready for payment and is waiting to be paid based on the due date. In the meantime, an earlier payment may be requested.
  • Paid - The invoice has been paid, the payment reference is linked to the invoice.
  • Rejected - The customer rejected the invoice permanently and you need to resubmit the invoice. Contact your customer if you have questions.
  • Draft - The invoice has been created but IS NOT submitted.
  • Voided -  The invoice has been reversed or reprocessed. Contact your customer if you have questions.
  • Cleared - The invoice has been offset by a credit memo.

 
Some clients may share additional details with you while an invoice is In Process. Hover your mouse over the status to get additional information.

 

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New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I search for my payments?: 000003320

Search for your invoice remittance details.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

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