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SUPPLIER SUPPORT SERVICES

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Q. Why is the invoice due date missing/showing TBD?: 000003655

Article Number: 000003655

Some invoices may show TBD (to be determined) as the due date because the invoice is still In Process.

Depending on your customer, the payment due date of the invoice is typically updated after the invoice is approved for payment.

Note:

  • If your invoice is not approved for payment in a reasonable amount of time, please contact your customer.
  • If the invoice is approved but you do not see a due date, please contact your customer.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I update my tax identifiers in the portal?: 000003611

Managing your company tax ID numbers through the platform.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. What is two-factor authentication and how do I enable/disable two-factor authentication?: 000009403

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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