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Support Topic

Q. Why is my activation code (token) showing invalid?: 000003511

Article Number: 000003511

Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
 

Resend your invitation by doing the following:

1 - Go to activate.na1prd.taulia.com
 (NA1 platform) or activate.eu1prd.taulia.com (EU platform)

2 - Select the option to resend your activation code:

User-added image 

3 - Enter your email address and select Resend Invite:


User-added image

4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I access or switch customer accounts?: 000003466

Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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