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Q. Why is my activation code (token) showing invalid?: 000003511

Article Number: 000003511

Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
 

Resend your invitation by doing the following:

1 - Go to activate.na1prd.taulia.com
 (NA1 platform) or activate.eu1prd.taulia.com (EU platform)

2 - Select the option to resend your activation code:

User-added image 

3 - Enter your email address and select Resend Invite:


User-added image

4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

Q. What is eFile?: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

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