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Q. Why am I getting an error about freight charges?: 000003326

Article Number: 000003326

If you get a freight amount error in the Taulia Supplier Portal that the amount you entered exceeds the freight percentage, you will need to:

  • Contact your buyer for further assistance.
  • If enabled, use the Send Message feature to contact your customer about freight.


This occurs due to a preset limit set in your customer's system for freight charges and can only be updated internally by your buyer/liaison, or your customer's AP team.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I contact support?: 000003357

Contact support if you are not able to find the help information you need.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

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