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SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

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Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Article Number: 000008669

For compliance reasons, depending on the invoicing country, some suppliers will first be required to upload a legal PDF invoice before the invoicing process can begin.

If you see the PDF Upload screen below, click on Select and Upload File and select the PDF invoice file you wish to create an invoice for. Once the PDF invoice is uploaded, you will be taken to the invoicing screen.


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Additional FAQs

Where can I find the required compliance details for my country?

Each country has its own electronic invoicing rules to comply with local tax/vat rules. When submitting an invoice through Taulia, depending on your invoicing country, you may be asked to provide additional compliance-related information. See Q. How do I manage my invoice compliance details? for more information.

How does Taulia support electronic invoicing in different counties?

Depending on the invoicing country, Taulia offers different invoice submission methods to comply with local tax laws. See Q. How does Taulia support e-invoicing in different countries? for more information.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How to enable two-factor authentication?: 000008703

Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. How do I manage my invoice compliance details?: 000003624

Some European suppliers require to have the compliance saved prior to invoice submission.

Q. How do I update my company name?: 000003500

Q. How do I update my company name?

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I create a Credit Memo/Note to offset an over payment?: 000003334

Create a credit note for an invoice you have submitted.

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