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Q. When will my invoice be paid?: 000003643

Article Number: 000003643

Invoices are paid based on the payments terms configured by your customer.

There are three main factors that determine how soon you'll receive your invoice payment:

  • The payment term of the invoice - Dictates when an invoice will be paid by your customer after it is approved. Payment delivery times also depend on the payment method.
  • Due date - The date when an invoice is scheduled to be paid by your customer.
  • If an invoice early payment offer was accepted - Because you might have the option to select a day on when you want your payment to be released, or have a next day payment option. Payment processing times/delivery depends on your financial institution after the payment is released by your customer.


You can check the payment terms of your invoice by doing the following:

1 - Log into your homepage.

2 - Go to My Invoices.

3 - Use the search feature to look for your invoice by Invoice Number, Purchase Order, Or Invoice Status.

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4 - From the search results, select the invoice number in question.

5 - The invoice details screen will come up. From here, you can see the payment term of the invoice.

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6 - One you know the payment term of the invoice, you can check the payment Due Date of the invoice by selecting the Detailed Status tab.

  • The due date is typically the end date of the payment term. Depending on your customer, the start date of the payment term may be the invoice date or the invoice submission date, but your customer may have additional configurations that may affect this date. If this date has passed or you have not received payment when you should have, use the messaging feature to contact your customer (if available). If not, contact your customer directly. Taulia does not approve/void/reject invoices.



 


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TAULIA SUCCESS GUIDE

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TOP FREQUENTLY ASKED QUESTIONS

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You can manage your account users in the portal and provide different levels of access.

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Branch permissions allow account admins to give access to specific data in the portal.

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If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

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Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.

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Manage your bank information through the portal!

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You can update the email address that you use to access Taulia.

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