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Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
If you run program /TAULIA/BS_SYS_REFRESH in the background to clear the Taulia specific tables after a refresh and find the following message in the job log in SM37: Can not run this Program on
Note that this message will not fail the job itself, so it is important to always check the logs after the job has finished.
Since the program did not run the Taulia tables will still have data in it, e.g. there are entries in table /TAULIA/DD_TNROL.same system.
Why this happens
The program /TAULIA/BS_SYS_REFRESH has a failsafe to make sure that the program is not run in your production system. The program reads the production system from table /TAULIA/BS_SYS_R when it starts and shows it on the selection screen. If it does not find an entry in the table it will show the system ID of the current system and generate the message above.
What to do
Configure your production system ID in table /TAULIA/BS_SYS_R by adding an entry using transaction SM30. You can do this directly in the system you just refreshed, provided it is open for configuration, but it is best to do this in your development system and transport the value to your QA and production system so you do not have to perform this step the next time you do a refresh.
After the entry is maintained the program's selection screen will look something like:
Note that we used PRD as an example of the system ID of the production system, you will have to use the actual system ID of your system.
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