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Q. What kind of attachments can I send via eSend?: 000003490

Article Number: 000003490

eSend is a Taulia functionality that allows suppliers to submit invoices to their customer by emailing their PDF invoices to a configured email address. The eSend invoicing submission method also requires additional configuration. Contact your customer to check your eligibility for submitting invoices using this method.

When you send an invoice, you have the following attachment options:



One invoice with an attachment

You can send an email with ONE invoice (in PDF) along with an additional attachment. The attachment could be any sort of supporting documentation. The attachment can be of the following files types:

  • PDF
  • TIFF
  • MS Office


Multiple invoices without an attachment

You can only include multiple invoices per email if you have no additional attachments. If you have attachments, you can only have one invoice per email with your attachment. You cannot send multiple invoices per email that contains an attachment.

During your initial setup, if you request one attachment type and then later decide that you want to use the other type, you must contact Taulia Support to request the change.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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