Loader

Taulia experience center

SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Q. What kind of attachments can I send via eSend?: 000003490

Article Number: 000003490

eSend is a Taulia functionality that allows suppliers to submit invoices to their customer by emailing their PDF invoices to a configured email address. The eSend invoicing submission method also requires additional configuration. Contact your customer to check your eligibility for submitting invoices using this method.

When you send an invoice, you have the following attachment options:



One invoice with an attachment

You can send an email with ONE invoice (in PDF) along with an additional attachment. The attachment could be any sort of supporting documentation. The attachment can be of the following files types:

  • PDF
  • TIFF
  • MS Office


Multiple invoices without an attachment

You can only include multiple invoices per email if you have no additional attachments. If you have attachments, you can only have one invoice per email with your attachment. You cannot send multiple invoices per email that contains an attachment.

During your initial setup, if you request one attachment type and then later decide that you want to use the other type, you must contact Taulia Support to request the change.


Was this article helpful?

   

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. What are the different invoice statuses?: 000003618

Defines the different invoice statuses available for an invoice.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

Important Message
Got It