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Q. What is eSend?: 000003594

Article Number: 000003594

eSend is a Taulia functionality that allows suppliers to submit invoices to their customer by emailing a PDF invoice to a specified email address. To confirm your eligibility to submit invoices via eSend, you will need to work directly with your customer. Once your eligibility has been confirmed and your customer approves your request to submit invoices through eSend, your customer will connect you with a Taulia integration manager to get started.


The following requirements apply to all suppliers who are interested in joining the eSend program:

1 - 
You must be able able to submit the raw PDF output of an invoice from your accounting system. Scanned or copied PDF documents will not be processed.

2 - Your invoice must be mapped by Taulia. This requires mapping and testing of your invoice data.

3 - The email address used to submit invoices must also be registered as a user account in Taulia.


For any other questions regarding this program, please contact your customer.


Additional FAQs

Are there fees to start using eSend?

No. There are no fees associated with using eSend. 

Are there additional configurations? What happens after we go live with the program?

Yes. Once approved to use eSend, you will be connected with a Taulia integration manager to start the integration process. They will help with setup, testing, and go-live procedures to ensure your success in using this invoice submission method. When you go live with the program and submit invoices using your preferred type, invoice status can be tracked by logging into the platform.

What is the difference between eSend and other invoice submission methods offered by Taulia?

 
  • eSend - integration (PDF invoicing) invoice submission outside of the Taulia platform
  • eFile - integration (typically EDI) invoice submission outside of the Taulia platform
  • Invoice Upload - csv/xls invoice submission through the Taulia platform
  • eForm - non-po invoice submission through the Taulia platform
  • eFlip - po-based (invoice flip) invoice submission through the Taulia platform

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I access or switch customer accounts?: 000003466

Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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