Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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What is Taulia’s company-wide two-factor authentication?
Company-wide two-factor authentication is a process by which a supplier can require each of their users to use two-factor authentication for access to Taulia.
How do I enable company-wide two-factor authentication for my portal users?
You can enable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, selecting Settings > Security.
2 - Click on Enable in the Require two-factor authentication for ALL users of your [company name]. The next time all users will be required to set up two-factor authentication before they are able to continue logging into the platform.
How do I disable company-wide two-factor authentication?
You can enable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, selecting Settings > Security.
2 - Click on Disable in the Require two-factor authentication for ALL users of your [company name]. The next time all users will be required to set up two-factor authentication before they are able to continue logging into the platform.
What happens if someone does not use two-factor authentication after I require it?
They will not be able to continue into the platform and will be unable to use Taulia until they set up two-factor authentication.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Cashflow™ is a feature that enables you to automatically receive early payments after an invoice is approved by your customer.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
There are 3 common reason why you cannot log into the platform.
Some European suppliers require to have the compliance saved prior to invoice submission.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
