Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
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Note - This feature may not be available in your portal.
For invoices submitted via eSend (PDF invoicing via email) or the Invoice Upload feature in the platform, there might be situations in which submitted invoices cannot be processed. Invoices with a Pending Review status usually mean your invoice did not meet the specific requirements of your customer. The good news is that invoices in this status can easily be re-submitted after making necessary corrections.
If your invoice is in Pending Review status, please do the following:
1 - From the My Invoices section, search for invoices with a Pending Review status.
2 - Once you find your invoice, select the gear icon under the Actions column. Select Edit Invoice.
3 - Please see the reason (highlighted in red) why your invoice was not accepted. After the issue is rectified, please re-submit the invoice.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
You can manage your account users in the portal and provide different levels of access.
Enroll for mass invoicing.
Invoice Upload allows you to easily submit multiple invoices at once through the Taulia platform by uploading a csv or xls file of the invoice and line item data.
In this article you will find main possible issues about two-factor authentication.
Attaching an invoice will not populate the invoice fields. You must create the invoice in the portal.