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Q. My invoice is showing a pending review status.: 000007549

Article Number: 000007549

Note - This feature may not be available in your portal.

For invoices submitted via eSend (PDF invoicing via email) or the Invoice Upload feature in the platform, there might situations that submitted invoices cannot be processed. Invoices with a Pending Review status usually means your invoice did not meet specific requirements by your customer. The good news is that invoices in this status can easily be re-submitted after making necessary corrections.


If your invoice is in Pending Review status, please do the following:


1 - From the My Invoices section, search for invoices with a Pending Review status.

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2 - Once you find your invoice, select the gear icon under the Actions column. Select Edit Invoice.

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3 - Please see the reason (highlighted in red) why your invoice was not accepted. After the issue rectified, please re-submit the invoice.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

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