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Q. My invoice is showing a pending review status.: 000007549

Article Number: 000007549

Note - This feature may not be available in your portal.

For invoices submitted via eSend (PDF invoicing via email) or the Invoice Upload feature in the platform, there might situations that submitted invoices cannot be processed. Invoices with a Pending Review status usually means your invoice did not meet specific requirements by your customer. The good news is that invoices in this status can easily be re-submitted after making necessary corrections.


If your invoice is in Pending Review status, please do the following:


1 - From the My Invoices section, search for invoices with a Pending Review status.

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2 - Once you find your invoice, select the gear icon under the Actions column. Select Edit Invoice.

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3 - Please see the reason (highlighted in red) why your invoice was not accepted. After the issue rectified, please re-submit the invoice.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I update my tax identifiers in the portal?: 000003611

Managing your company tax ID numbers through the platform.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

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