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Q. I am getting the error "There was a problem recording your acceptance of our Terms and Conditions": 000006480

Article Number: 000006480

When logging into the portal for the first time, you are presented with Taulia Terms and Conditions which requires acceptance. Some users are getting the error "There was a problem recording your acceptance of our Terms and Conditions" when accepting the T&Cs. Please try using another web browser to log into the portal and accept the T&C. For example, if you are using Internet Explorer, please try Chrome or Firefox.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I cancel an invoice?: 000006034

How to delete/cancel an invoice that has been submitted.

Q. How do I complete my enrollment through Supplier Launch?: 000008467

Information on how to complete enrollment in Taulia through Supplier Launch.

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

Q. What is eFile?: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

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