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Q. I am getting the error "There was a problem recording your acceptance of our Terms and Conditions": 000006480

Article Number: 000006480

When logging into the portal for the first time, you are presented with Taulia Terms and Conditions which requires acceptance. Some users are getting the error "There was a problem recording your acceptance of our Terms and Conditions" when accepting the T&Cs. Please try using another web browser to log into the portal and accept the T&C. For example, if you are using Internet Explorer, please try Chrome or Firefox.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Purchase orders, payments and invoices are typically linked to a customer's "branch", "business unit" or "location".

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

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