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Q. I am getting an exceeds open value invoice error : 000003473

Article Number: 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.


Check the open value of your PO by doing the following:

 

1 - From the homepage, select your customer. 

2 - Select My POs

3 -
Search for the PO using the search feature then select Find Purchase Order.


4 - When you find your PO from the search results, look under the following columns:

  • PO Value - The Gross value of a PO
  • Invoiced Value - Amounts invoiced so far
  • Open Value - Amount left to invoice
     

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5 - If you are invoicing over the Open Value of the PO, you will receive the error. Please check the remaining value of the PO line item(s) again.

6 - You can check what invoices have been created against the PO by clicking here


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TOP FREQUENTLY ASKED QUESTIONS

Q. What are the different PO statuses?: 000003622

Define what each PO status mean in the portal.

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If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I use Cash Planner?: 000003166

Use Cash Planner to get paid early on your approved invoices.

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You can manage your account users in the portal and provide different levels of access.

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Use the email notification settings feature to manage your email notifications.

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Managing your company tax ID numbers through the platform.

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