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Q. Hvorfor ble fakturaen min avvist/ugyldig? (NO): 000003631

Article Number: 000003631

Merk - Det er ikke sikkert denne funksjonen er tilgjengelig i portalen din.

Kunden din kan legge igjen en årsak til at en faktura er avvist, ufullstendig, ugyldig og/eller en grunn for andre tilgjengelige statuser. Det kan også vise hvilket godkjennelsesstadie fakturaen din befinner seg i. For å se statusen/grunnen for en faktura:

1 - Hold musen din over statusen for å se denne bildeforklaringsmeldingen:


2 - Se bildeforklaringsmeldingen for de neste stegene. 

3 - Hvis du ikke ser en årsak, kontakt din kundes AP-team. Hvis kunden din har aktivert meldingsfunksjonen, velg det aktuelle fakturanummeret og velg deretter "Send melding". Dette gjør det mulig for deg å sende inn henvendelsen din om fakturaen direkte til kunden din.




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Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. My purchase order is missing. Who should I contact?: 000003198

If you are not able to find a PO in the portal, please contact your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

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