Loader

Taulia experience center

SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Q. How do I search for invoices?: 000003525

Article Number: 000003525

Note - This feature may not be available in your portal. 

Invoices submitted through Taulia can be viewed from the My Invoices section of the portal. You may also see a historical list of your other invoices in the portal as configured by your customer. If you submitted an invoice outside of Taulia that is not appearing in the portal, please contact your customer.


Follow the steps below to search for your invoice:

1 - Log in to the Home page of the portal.

2 - Select your customer.


3 - Click on My Invoices from the Quick Access Links.

4 - Enter the Invoice Number in the invoice search area and click Search. You can also search for an invoice by Purchase Order or by Invoice Status.

  • See Q. What are the different invoice statuses? to learn about what each invoice status means.
  • When searching for an invoice, if a group of invoices contains the same prefix, please add a (*) after the last character. This will pull up the list of invoices with the same prefix. For example, if the invoice number is 123456, enter 123* in the invoice number field then hit Search. All invoices starting with 123 will be returned in the result set.  This function also applies to PO and payment searches.

5 - Use the Advanced Search feature to find additional search filters: 

  • Branch 
  • Customer
  • Currency 
  • Delivery Note
  • Amount
  • Invoice Date Range
  • Due Date

User-added image


Additional FAQs

I can't find my invoice. What should I do?

If you submitted an invoice outside of the Taulia, please contact your customer. Depending on your customer, invoices submitted outside of Taulia may not immediately appear. Invoices submitted through Taulia should always be available in the portal.

What does the invoice status mean?

Please see Q. What are the different invoice statuses? to understand what each invoice status means.


Was this article helpful?

   

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. What is Cashflow™?: 000003360

Cashflow™ is a feature that enables you to automatically receive early payments after an invoice is approved by your customer.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I remove line items from a PO that I currently do not want to invoice?: 000003609

Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.

Q. I cannot log into the platform.: 000003429

There are 3 common reason why you cannot log into the platform.

Q. How do I manage my invoice compliance details?: 000003624

Some European suppliers require to have the compliance saved prior to invoice submission.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

Important Message
Got It