Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Generally Taulia standard interfaces are enough to transfer data from SAP to Taulia. As a standard, the Taulia SAP Add-On automatically pulls new or changed documents and new or changed supplier information for activated suppliers.
From time to time there may be a need to mass retransfer data from SAP to Taulia. This can be due to various causes, such as:
In such cases, a mass retransfer is needed since transferring data one-by-one through Generic Object Services (GOS) is too time consuming.
NOTE: Please exercise caution when using this function since retransferring a large volume of data can cause performance issues if not executed wisely. This transaction is not recommended for general users.
Below are the steps to retransfer multiple objects:
1 - In SAP, execute transaction /n/TAULIA/TRANSFER. The selection criteria for this utility are described below:
2 - In the selection screen, enter selection criteria for the data that needs to be retransferred, and then click Execute.
3 - A report of the selected data is generated. From the report, select the data that you want to retransfer and then click Add marked ones. Choose Yes in the pop-up window.
4 - A confirmation window will appear to confirm how many objects are scheduled for retransferred.
At this point, the action you took will trigger the retransfer of the marked documents from SAP to the Taulia Platform. These objects will be transferred with the capacity and frequency of your normal Taulia interface processes. If you marked a large volume of documents for retransfer, this could take several hours to complete.
Do I need to enter Company Code in the selection screen?
It is not mandatory to fill the company code selection, but it is advisable to do so in order to avoid long processing times and accidental selection of data from incorrect company codes.
How many lookback days should I use?
Lookback days are needed for purchase order, invoice, workflow invoice and payment documents only. Here are some suggestions for identifying a number for lookback days:
I only want to transfer data that is missing in the Taulia Platform. How do I do that?
Make sure that you checked the Exclude objects already transferred checkbox on the selection screen.
Why I can’t access this transaction in SAP?
You might not be authorized to execute this transaction. Contact your SAP authorization team or find someone else in your organization that has the authorization to do the retransfer for you.
When should I use this mass retransfer vs. Taulia Generic Object Services (GOS) retransfer?
Use mass retransfer if you need to transfer a lot of documents for specific suppliers that can be selected using a certain number of days. If you need to transfer various documents that are not specific to a certain number of days, it will be better to use the GOS retransfer to do this. You can use FBL1N with the correct selection criteria and then click on display of the invoice/payment document and retransfer using Taulia GOS.
Can I retransfer using a specific document number?
This transaction only allows selection using lookback period. Thus, you can only select on a specific document number AFTER the selection report is displayed (step 3) before marking the objects for retransfer.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
In this article you will find main possible issues about two-factor authentication.
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