Loader

Taulia experience center

SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Q. How do I know if my invoice was successfully received? (eFile): 000003518

Article Number: 000003518

Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS. 

An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia. Only a registered Taulia use can receive this report. If you are a registered user but is not receiving this report, please contact Taulia Support.

Open the report and look under the ACCEPTED and REJECT REASON columns in your invoice submission report. If the invoice is not accepted, the ACCEPTED column will show “NO” and a reason will be provided in the REJECT_REASON field.


Below is a a sample column from the invoice submission report:

User-added image

  • If the invoice is showing ACCEPTED = NO in the report, you will not find this invoice in the Taulia portal. You must read the rejection reason in the report and fix the issue first before re-submitting the invoice.
  • If the invoice is showing ACCEPTED = YES in the report, this means the invoice was successfully sent to you customer and is awaiting AP review. You can track the status of this invoice in the Taulia portal.

 


Was this article helpful?

   

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I download a payment report?: 000003471

You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message
Got It