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Q. How do I know if my invoice was successfully received? (eFile): 000003518

Article Number: 000003518

Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS. 

An email is generated daily that contains an invoice submission report. This report will tell you what invoice(s) failed submission to Taulia. Only a registered Taulia use can receive this report. If you are a registered user but is not receiving this report, please contact Taulia Support.

Open the report and look under the ACCEPTED and REJECT REASON columns in your invoice submission report. If the invoice is not accepted, the ACCEPTED column will show “NO” and a reason will be provided in the REJECT_REASON field.


Below is a a sample column from the invoice submission report:

User-added image

  • If the invoice is showing ACCEPTED = NO in the report, you will not find this invoice in the Taulia portal. You must read the rejection reason in the report and fix the issue first before re-submitting the invoice.
  • If the invoice is showing ACCEPTED = YES in the report, this means the invoice was successfully sent to you customer and is awaiting AP review. You can track the status of this invoice in the Taulia portal.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I manage my invoice compliance details?: 000003624

Some European suppliers require to have the compliance saved prior to invoice submission.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. What does each email notification setting mean?: 000007956

Definition of each email notification setting.

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