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Support Topic

Q. How do I enroll for eFile or eSend (mass invoicing)?: 000003494

Article Number: 000003494

Taulia provides multiple methods that allow you to quickly and easily submit invoices to your customer with minimal effort:

  • eFile – Submit invoices via EDI. Automatically transmit invoice data from your accounting system in any standard format, or even in a custom CSV or XML format.
  • eSend – Email PDF invoices to your customer's eSend inbox. If any corrections are needed, you will be notified.

If you are creating invoices directly in the Taulia portal, you are already using eFlip™ (PO based invoices) and eForm™ (non-po invoices)NO SETUP IS REQUIRED. You may continue using these features in your portal.

eFile™ and eSend™ require proper setup/implementation. To enroll, contact your customer directly to confirm your eligibility. 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I access or switch customer accounts?: 000003466

Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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