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SUPPLIER SUPPORT SERVICES

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Q. How do I enable Virtual Cards as a payment method for my suppliers?: 000010721

Article Number: 000010721

The Virtual Card Program functionality provided through the Taulia portal is disabled by default. Customers must initiate a Taulia-enabled Virtual Card program through their CSM contact. 

Please find below instructions on how to configure suppliers to receive payment through Virtual Cards:

1 - Log onto the Home page of the portal.

2 - Go to the Suppliers menu and select Supplier Center.

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3 - Please select the supplier/s that will use Virtual Cards as a payment method and click on the Edit Card Program button.

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4 - Select the service provider from the drop-down menu and hit the Save button. 

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5 - You can see that the supplier has been assigned to the Card Program and that the supplier needs attention to complete the setup. Please click on the supplier name from the list.

VC_4.png 

6 - Please click on the three dots beside the “Missing Card Delivery Email” warning in the Program table.

VC_5.png 

7 - Buyer enters the supplier’s requested Card Delivery Email address and click on the Save button.

VC_6.png 

8 - Now all approved invoices that reach maturity will now be paid via card and updated accordingly in the ERP after card issuance.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I search for my payments?: 000003320

Search for your invoice remittance details.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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