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Q. How do I dispute a PO?: 000003520

Article Number: 000003520

Note - This feature may not be available in your portal.

You can dispute a purchase order directly from the portal if the purchase order you need to confirm has incorrect details. The purchase order dispute feature is only available for purchase orders that require confirmation/acknowledgment.


Please do the following to dispute a PO:

1 - From the homepage, select Create Invoice.

2 - Search for the PO # you need to confirm. Select Confirm PO for the PO under the Actions column:

  • If you need to dispute a PO but you do not have a Confirm PO option, please contact your buyer.
 


 

After selecting Confirm PO, a pop-up window will show you details about the PO with an option to confirm or dispute the PO:
 



3 - You will be asked to enter a reason why you are disputing the purchase order. This message will be sent to your customer. 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. I am new to Taulia. What should I do first?: 000008036

Quickly learn about Taulia and how to use it!

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I download a payment report?: 000003471

You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.

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