Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
Because Taulia is connected to your customer's accounting system, you can see the real-time status of your invoices through your Taulia account. Your customer also controls the invoice status types they want their suppliers to see through Taulia. This means certain invoice statuses may not be applicable to certain customer accounts. It's also important to understand that the invoice payables process (approval, rejection, voiding, etc.) is owned by your customer's AP group, not Taulia.
Invoices submitted outside of Taulia are only available once your customer receives and enters the invoice information in their accounting system, and flag it for display in your Taulia account.
You can check the status of your invoice by doing the following:
1 - From the portal home page select your customer.
2 - Go to My Invoices.
3 - Search for your invoice number.
4 - In the search results area, look under Status. This column will show the current status of your invoice.
Click here to see what each invoice status means.
5 - Some customers provide a reason for the current status of the invoice. Hover your mouse over the invoice status to see an explanation. If there is no explanation, contact your customer if you would like to inquire about the status of the invoice.
Below are all the possible invoice statuses:
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Create an invoice against a PO through the portal.
Please note that only account admins have the ability to manage users and change user roles.
Branch permissions allow account admins to give access to specific data in the portal.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Check the status of your invoice.
