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Q. How do I check the history of invoices submitted through the Invoice Upload feature?: 000008599

Article Number: 000008599

Note - This feature may not be available in your portal.

Once you have submitted your invoices through the Invoice Upload feature, you can check the invoice upload history by going to the Invoice Upload History page. 



Check the invoice upload history by doing the following:

1 - From the homepage, select Invoices > Invoice Upload History.

2 - This page will have the following columns:

  • File Name: A link to the originally uploaded invoice file
  • Uploaded on: Date the file was uploaded
  • File Size: The size of the file
  • Uploaded by: Email address of the user that uploaded the file
  • # Successful: # of invoices that were successfully processed and submitted
  • # Failed: # of invoices that failed validation and were not submitted


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3 - Immediately after submission, while your file is being processed, you will see “In Process” displayed instead of a successful/failed count. Once processing is complete, you will receive a link to download a Submission Report. This will contain a list of the invoices from your file and whether or not each invoice was successful or failed. You can also select Download Submission Report. All failed invoices will include a reason or a list of reasons why the invoice failed.

For invoices that failed, the invoice submission report will show the invoice error. Read the error carefully to understand what needs to be done to successfully submit the invoice.

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Repeat the process above to re-submit the invoice.
 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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